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Effective Date: August 29, 2025
Last Updated: August 29, 2025

Frans Stay At Home Care LLC (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of all individuals who visit our website franssahome.com or engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

By using our website or services, you agree to the practices described in this Privacy Policy.

 

Information We Collect

We may collect the following categories of personal information when you interact with our website or services:

• Personal Identifiers: Name, phone number, email address, mailing address.

• Service-Related Information: Inquiries regarding care services, caregiver applications, employment information, or client intake forms.

• Technical Information: IP address, device type, browser type, and website usage behavior (such as pages visited and time spent).

• Health-Related Information (if applicable): Only when voluntarily provided by you through our secure contact forms or intake processes. This information is handled in compliance with HIPAA and other applicable laws.

 

Legal Basis for Processing

We process your information based on:

• Your consent (e.g., when subscribing to newsletters or completing forms).

• The performance of a contract (e.g., to provide home care services).

• Our legitimate interests (e.g., improving services, ensuring site security).

• Legal obligations (e.g., compliance with health, labor, and audit regulations).

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How We Use Your Information

Your personal information may be used to:

• Provide the services you request (e.g., client care, employment opportunities, or caregiver placement).

• Respond to your questions or inquiries.

• Improve our website and services.

• Communicate updates, promotions, and service announcements (with your consent).

• Comply with state and federal healthcare regulations.

We do not sell your personal information.

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Disclosure of Information

We will only share your personal information in the following circumstances:

• With trusted partners (such as healthcare providers, insurers, or background screening agencies) when necessary to provide services you requested.

• With legal or regulatory authorities when required by law.

• With third-party service providers who assist us in operating our website, payment systems, or communication platforms (bound by confidentiality agreements).

SMS opt-in/phone numbers provided for text communications are never shared with third parties.

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Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.

• Comply with legal, tax, and healthcare regulations.

• Maintain accurate business and audit records.

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Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, misuse, disclosure, or loss. However, no system can guarantee 100% security.

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Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections or updates.

• Request deletion of your information (subject to legal or contractual obligations).

• Restrict or object to processing.

• Request a copy of your data in a portable format.

To exercise these rights, please contact us at info@franssahome.com.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before sharing any

information.

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Changes to This Policy

We may update this Privacy Policy periodically. When changes are made, the “Last Updated” date at the top of this page will be revised. For significant changes, we will provide notice on our website.

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Consent to Communications

• By providing your email, you consent to receive emails from us.

• By providing your phone number, you consent to receive phone calls or SMS messages related to our services.

• You may opt out at any time by clicking “unsubscribe” in emails or replying STOP to SMS messages.

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Terms and Conditions

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SMS TERMS AND CONDITIONS

Text & SMS Message Communications

When booking an appointment online, providing your cell phone number on the contact us form, and/or texting  Frans Stay At Homecare LLC unsolicited, you consented to receive text messages sent by (Frans Stay At Homecare and 215-680-5798 , regarding inquiries and appointment reminders. Consent to these terms is not a condition of purchase.

Opt-In Method — By submitting form online at www.franssahomecare.com

SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.

Messaging frequency may vary.

Message and data rates may apply.

To opt out at any time, text STOP.

For assistance, text HELP or visit our website at https://www.franssahomecare.com/.

Customers will receive updates regarding your appointment or other relevant information regarding recent orders.

Visit https://www.franssahomecare.com/about-6 for privacy policy and for Terms of Service.

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Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please contact us:

Frans Stay At Home Care LLC
595 Bethlehem Pike, Suite 102
Montgomeryville, PA 18936
Email: franb@franssahomecare.com
Phone: (215)680-5798

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“Hi, if you’ve reached Frans Stay At Home Care, LLC outside of our monitored hours. If this is a medical emergency, please hang up and dial 911. Our regular business hours are Monday to Friday, 7:30 AM to 5:00 PM, and Saturday to Sunday, 8:00 AM to 12:00 AM. Otherwise, please leave your name, number, and a brief message, and we’ll get back to you as soon as possible. Thank you for calling!